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Once received the order & payment, we normally send your order within 3 days.
We provide 2 years warranty, for trouble shooting, please contact our custom service (email@example.com) or send message to contact us directly.
Sleep Apnea happens when a person’s upper airway is partially or completely blocked while they are asleep. The person’s breathing will periodically stop during an apnea event which triggers your brain to wake up briefly, just enough for you to take a breath. Then you will fall back into sleep until your next apnea event starts this cycle again. Most of the time, the person is unaware of the events happening but will report waking up feeling tired.
The Main types of Sleep Apnea are:
The most common symptom of Sleep Apnea is loud snoring that usually is observed by your partner or family. Some of the other symptoms are:
When you have Sleep Apnea, whether it is mild, moderate or severe, there will be effects on your body from having this disturbed sleep cycle. Some of the common noticeable effects are:
Most people are aware that healthy diets and exercise are important in keeping good health. However, the quality of sleep is probably one of the most important factors that often gets overlooked.
If left untreated, it can contribute to other more serious long-term health risks such as:
It is not entirely necessary to complete a sleep study prior to purchasing a CPAP machine as long as you are purchasing an Automatic machine that can adjust to your pressure needs. However, we do strongly recommend for individuals to undertake a sleep study as it would provide a much more details understanding of your sleep patterns and any other underlying concerns.
There are 3 main types of Sleep Apnea machines (more commonly referred to as CPAP machines):
Yes. All masks have an exhaust vent. The sound level from this vent varies.
Sometimes the expelled air from this vent reflects from pillows and bed covers which increases the sound level. Repositioning the bedding can be a quick fix for this. Sometimes mask leaks can also contribute to increased sound levels. Mask leaks can occur for many reasons, including;
Yes, it is your machine and it is possible. Some experienced CPAP / APAP users like to manage their own healthcare, and there can be benefits in doing so.
However, you first need to understand and learn about the associated risks and benefits. Before making any changes, we strongly advise you to discuss the reasons why you may wish to change the pressure settings on your machine with your healthcare professional.
15.Can I use my CPAP machine Overseas or on a Cruise Ship?
Yes. All BMC Machines we sell can operate between 100VAC and 240VAC with 50/60Hz - so basically on AC power anywhere in the world, including cruise ships. This means it will work on any mains supply voltage anywhere in the world.
16. Why do I sometimes get water in my mask or tubing?
Make sure do not overfill the water tank. Around 1/3 to 3/4 is usually best.
Turn down the humidifier setting. Try 2, 1.
17. How to reduce tubing moisture?
Winter can be a challenging time for CPAP users, if the air is too cold, when you breathe out, the warm air from your body will meet the cold air coming in from the room. This may cause condensation to form and may accumulate inside the mask and in the hose. This phenomenon is commonly referred to as ‘CPAP rainout’. If you are using a humidifier, this adds moisture to the air you breathe and can contribute to rainout effect in the colder months.
Here are some suggestions to help you get used to your winter CPAP therapy. Try;
Another option is a heated tubing which is designed to eliminate any moisture build up in the tubing.
18.Why do I have a dry mouth in the morning?
With CPAP therapy, you should breathe in and out through your nose only. Despite best efforts to do this, sometimes;
These are symptoms that your mouth may have been open during sleep.
Try use full face mask replace nasal mask, and reduce the treat pressure.
No, for more details please read our returns policy. Or Feel free to contact our support agents through email or contact us form for more details.
Please contact us and let us know your request first and refer to our return&refund policy. Besides, BMC CPAP Shop cannot accept returned products that have been man-made damage.
Please refer to our return&refund policy.Besides, We cannot accept returned products that have man-made damage.
You must report damage or missing items within 3 business days of receipt by contacting us firstname.lastname@example.orgYou also must keep the original box & packing material in the event we open a claim with the carrier. In some cases, we may need a customer's help to confirm why this is happening. We appreciate your cooperation and patience through this process.
In rare cases, you have not received the products for more than 30 days. Please email@example.com and we will deal with it immediately.
We can only change orders that have not been processed for shipping yet.
To make changes to your order, please reach out to support by submitting your request via "contact us" form.
If you wish to cancel your order, you can send an email by "Contact Us".
Once your order has been shipped, you will receive an email and an Text notification with details of the order. You can track the shipment by clicking on the link provided in the email.
If your order has not been shipped yet, then we can deliver to a different address as per your request. To know further, you can contact us through 'contact us' form.